Terms & Conditions

Placing an order constitutes acceptance of all terms and conditions herein. Please read these carefully before proceeding with your order.

All prices are non-negotiable.  Prices are subject to change if modifications are made to the order.  Prices may vary depending on costs of special ingredients, fuel price increases, or other factors.

• Orders must be placed at least 2 weeks in advance of the required collection date.
• Large orders (this is any order meeting or exceeding $300.00) must be submitted and finalized at least 30 days in advance of the collection date. 
• Bloom & Buttercream reserves the right to decline any order at our discretion.
• All preorders must be finalized, submitted and paid for in full by the deadline date or your order cannot be accepted.  No exceptions.

• For orders at or below $299.00, payment is due in full at the time of booking.
• For orders meeting or exceeding $300.00, a 50% non-refundable deposit is required to hold your collection date.  The remaining balance is due 7 days prior to collection date.  If this is not satisfied timely, a completed product cannot be guaranteed.

All orders will be invoiced via email.  Accepted payment methods include all major credit cards, Apple Pay, PayPal, Venmo, bank transfer and cash.  

• Bloom & Buttercream is a part-time home bakery.
• All orders are for collection only. Delivery services are not available at this time.
• Orders must be collected on available pickup days - (Friday through Sunday)
• Seasonal preorders will be available for collection on a set day and time determined by Bloom & Buttercream. No exceptions.
• Collection times are as follows:
  
  • Friday: 9:00 a.m. to 6:00 p.m.
  • Saturday: 10:00 a.m. to 1:00 p.m.
  • Sunday:  As necessary

Cakes and cupcakes should be transported on a flat surface, such as the passenger floorboard. It is advised to use cool air during transport to prevent buttercream from melting.  Drive with care to prevent cakes or cupcakes from tipping over and/or sliding around.

Each order is inspected for damages before customer collection.  Once collected, it is assumed that the customer is satisfied with their order.  Bloom & Buttercream is not liable for any damages that occur after collection.

• Consume cakes and cupcakes within 72 hours for maximum freshness.
• Store cakes and/or cupcakes in a cool, dry place away from direct sunlight. 
• Buttercream may stain; handle and consume with care.

All cakes and cupcakes are handmade, and slight variations in flavor, color, size, design, and texture may occur.  While we strive to meet customer expectations, we do not guarantee exact replicas of any work, including our own.

Bloom and Buttercream reserves the right to advertise, replicate and sell customer-designed bouquets, boxes and other arrangements.

Some cakes and/or cupcakes may contain inedible decorations. It is the customer’s responsibility to ensure these are removed before consumption.

• All orders are non-refundable once placed.
• If Bloom & Buttercream must cancel an order, all payments will be refunded in full.
• Orders not collected within 48 hours of the scheduled time may be resold or disposed of, with no refunds, credits or substitutions provided.  No exceptions.

Bloom & Buttercream may take photos or videos of your completed order for promotional purposes.  These images could be used in our advertising, marking materials, on social media and on our website to showcase our work.  

All cakes and cupcakes remain the property of Bloom & Buttercream until paid for in full.

*For questions or clarification, please contact us by phone or text at (601) 706-9168 or email us at bloomandbuttercreamms@gmail.com.